FAQ
FAQ
Q:Are you manufacturer?
A: Yes,we have our own factory,welcome to visit.
Q:What is the real delivery time of your factory?
A: 7 to 15 days for general series products, meanwhile, batches products & customized products would need 30 days based on
different situations.
Q: How do you ensure the quality of your products?
A: Generally, our machines are the most durable type in the industry. With our experienced quality control team, we are trying to
offer most of our customers the product with best quality.
Q: How do your after-sale service work if the product got damaged?
A: Within warranty 12 months, our general after-sale service is changing the damaged parts for the customer, but if the damage
could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refound this part of
cost.(note:Vulnerable parts do not include.)
Q:What is your payment method?
A:50% Deposit, T/T or Alibaba trade assurance after order confirmed as deposit,the balance must be paid before delivery.
Tips:
The price is EXW price,and the product price and attributes are for reference only, not as the final transaction price,transaction
price should be based on your customized demand to determine the detailed offer, please contact customer service.
